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  • UKBITS Ltd

IT Support Contract? Would Your Business Benefit?

Updated: Feb 20, 2020

If you are a business owner, you will know that you need to wear many hats all at the same time! You have so many responsibilities, you have to manage your businesses day to day tasks, as well as delivering your service or product, PLUS any IT issues that arise…...exhausting and time consuming!

Growing your business is important right? Do you have the time to give your IT infrastructure the attention it requires? Many of our clients admit to simply not having the time let alone the inclination to learn about business technology.

Outsourcing your IT needs is a great way to help you better manage your IT infrastructure, free up your time and allow you to concentrate on what you do best…. running and growing your business.

Here's why:


Offload the stress of any IT issues and feel confident that your infrastructure is in safe hands. You can focus on running your business.


Downtime costs you money! Fact! There is nothing more frustrating than not being able to do your job because your technology won’t allow it! Having IT Support cover can reduce the amount of downtime because you will have access to engineers who are able to monitor your infrastructure even when you aren’t, meaning they can quickly react should a threat arise. This helps reduce or eliminate downtime, and get you back up and running quickly if need be.

An IT Support contract could enable you to back up all your company data to off site servers, meaning it will be safe should a threat occur.

IT Support companies will ensure that your technology is running as it should. They will know what to watch out for and what threats are being monitored so they can prevent problems disrupting your business. If problems do arise they can work quickly to stop the threat and fix the problem without taking up any of your time or taking your staff away from their roles.


An IT Technicians average salary in the UK is around £26000 p/a, an experienced IT Professional can command a much higher salary! Having a IT Support contract in place at a fixed monthly cost is much more cost effective.

The cost of productivity should be considered also, if tackling any IT issues that arise is left to an employee who has other responsibilities, you could be putting extra stress on that employee, productivity slows and business can stop.

An external support contract would alleviate the stress and ensure any issues are dealt with quickly and properly.

Taking out an external support contract will allow you to know exactly what you are paying each month, so no unexpected costs, you would have the freedom to increase your cover as your business grows or reduce the amount of cover as necessary.


It’s a scary world out there and keeping your systems secure is something that should always be considered. New threats will always rear their ugly heads in the digital environment, and IT teams need to be prepared.

It is thought that around two-thirds of businesses have been hit by cyber attacks — and nearly half of attacks target SMEs. Avoiding complacency is the best way to protect from cyber threats such as Ransomware and Malware attacks. Cyber attacks on SMEs are on the up, but protection is possible.

It is easier and smarter to outsource to a trusted IT team than to constantly monitor cyber-threats as a business owner.

A support contract with UKBITS Ltd will provide your organisation with access to our help desk and team of IT Professionals who will ensure the security and smooth running of your IT infrastructure.

We specialise in covering all aspects of computer support for businesses, from desktops, laptops, tablets, workstations, phone systems through to servers and everything else in between!

· We are so confident of the support we offer our clients, that we do not tie them in to annual contracts (3 month minimum contract)

· We will provide you with support on ANY IT related matter.

· 1 hour response time – our definition meaning we’ll start work on the problem within the hour.

· We’re prepared to work out of hours for your convenience.

· UKBITS Ltd are not tied to any one supplier for hardware or software, this allows us to offer the best solution possible for our client’s circumstances within their budget.

For a totally non obligational chat about your IT requirements, please do not hesitate to get in touch.

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